CUSTOM ENGINEERING AND SUPPORT

There is strong strategic value in working closely with a company with significant resources dedicated exclusively to TR-069: your engineering team doesn't need to track and develop for ongoing changes made by the DSL Forum, that's our job. Dimark Software will provide complete ongoing support concerning the TR-069 Technical Document, for both the TR-069 Server and theTR-069 Client Source Code as well as all related specifications and other initiatives to ensure compatibility. Dimark will monitor the evolution of these standards and ensure that your CPE devices meet all requirements.

Dimark's partners have access to our team of engineers who can provide complete support on the TR-069 Technical Document, server and embedded client source code. These engineers have extensive knowledge in TR-069 and the underlying SOAP communications streams where it is not uncommon for them to diagnose interoperability issues by disassembling the SOAP communications stream between the CPE and ACS to pinpoint the problem. No other company offers this level of expertise.

 

TESTING AND CERTIFICATION

To ensure that your CPE devices are fully compliant, your TR-069 CPE devices will be fully certified by the Dimark Software TR-069 Certification Lab. During the TR-069 certification process, our lab engineers will carefully evaluate the communications stream between the device and ACS. If an issue is identified, your dedicated Lab Engineer will forward these results to you as well as the expected behavior and pointers to the specific chapter and verse in the specification that defines this section (to validate that our conclusions are correct). The Lab Engineer will then work closely with you to resolve the problem and provide ongoing testing and expert advice. If necessary, engineers are available to assist with correcting CPE firmware source code.

 

STRATEGIC TECHNOLOGY PARTNER

Part of the power behind the TR-069 protocol set is the extensibility of the specification: virtually any managed object in virtually any networked device may be effectively and securely managed. The experts at Dimark can assist you with development of new features and capabilities such as CPE value-added service delivery and management. For example, the Dimark technology enables the low cost delivery, installation and configuration of a wide range of managed services (Ex: firewall & VPN, anti-virus, content security, VoIP ring tones), providing incremental and recurring post-sale revenue opportunities for all members of the distribution channel. Configuration changes, software upgrades, and adding new security options or services can all be delivered, installed and configured automatically, providing new, high margin revenue streams for both the Service Provider/Reseller and CPE vendor.